IT project performance for a Telecom operator

Missions

Our subsidiary setec IPMC was entrusted with the task of securing the performance of the project portfolio :

  • Establish a roadmap for change management 
  • Produce widespread support map 
  • Analyse the value for the company 
  • Support the team 
  • Define golden rules

A Telecom operator wanted to improve the performance of its IT projects by using a pragmatic, engaging approach 

 

Le projet :

Meeting challenges : 

  • Tackling several challenges: 
  • Aligning the portfolio of IT projects to better reflect business value 
  • Support the digitalisation of the company 
  • Reinforcing IT architecture expertise 
  • Enhancing the skills and collaborative approach of employees 

 

eocen’s added value :

  • Adaptation of Setec IPMC’s “Project Assurance” approach to the specific context: complexity of the IT projects concerned, clients’ objectives. This approach, carried out over a 2 week period enables : 
    • Impartial and comparable assessment of projects 
    • The definition of a precise project plan, validated by the project team and sponsors 
    • An assessment of critical subcontractors 
  • Value for business” workshops for : 
    • Identify the most effective methods for collaborative IT-Business governance 
    • Build a progress plan with the key stakeholders 
    • Define a solid architecture, integrating reuse and innovation, based on value analysis. 
  • Best practices : 
    • Setting up work routines between IT and Business 
    • Definition of “golden rules” for capitalising on key practices to bring value to the client. 
    • Strengthening the confidence of the PM’s by actively involving them in co-construction workshops 

Expertises

Key figures

  • 35 countries 
  • 226 million clients 
  • 172,000 employees 

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